Frequently Asked Questions

1. What is ImmigrationHelp all about?

ImmigrationHelp is an innovative online service linking people wanting to immigrate to New Zealand with specialists that will provide valuable services, advice and information on different aspects of moving to New Zealand. 

2. Who is behind this website?

ImmigrationHelp is owned by a group of ex pats who can relate to the difficulties encountered by many people when they begin their journey to move to NZ. They have built a site that is free to use and provides all the information you should need.

3. What happens to my contact details?

ImmigrationHelp operates along clear guidelines as part of its terms and conditions.

4. How much does the checklist cost?

It’s free!  We have sent hundreds of hours compiling up-to-date information about migrating to New Zealand and have developed a networked of trusted specialist partners.  ImmigrationHelp aims is to save you time, and stress as you make decisions on relocating to New Zealand.

5. Does ImmigrationHelp provide immigration advice?

ImmigrationHelp does not provide immigration advice however, we can legitimately connect you connect you to fully licensed, reputable Immigration Advisors who will provide you exceptional service.

6. Why should I use your service?

Three reasons: Less time, hassle and stress.  Don’t spend hours trawling web for information, hoping it’s the right information or a trustworthy service.  ImmigrationHelp provides a one stop for accessing a wide range of industry experts.  Our partners help 1000s of people immigrate successfully to New Zealand.

7. How do I get in contact with ImmigrationHelp?

Feel free to drop us a note.

8. How do I know if I am eligible to immigrate to New Zealand?

Great question. Our network of Immigration Advisers will first conduct a free eligibility test to see if you meet the criteria to migrate to New Zealand.  From this they will develop the best plan for your visa application for New Zealand.

9. Do I have to use all your services?

Absolutely not. Our network of trusted partners work with a wide range of third parties.  Our partners are happy to discuss your personal needs, including your budget constraints. We don't know what help you need until you tell us.

10. Im I obligated to use your ImmigrationHelp service?

To put it simply, there are no strings attached.  Our aim is to provide the right information, the right service to you. It is up to you if you want to use our help.

11. How do you select your partners?

Our partners are invited to join the ImmigrationHelp network based on their professional reputation, level of customer service, and competitive rates.  We continue to work closely with each partner to ensure a high level of service and customer satisfaction.

12.  How do I complain if I am unhappy with the service?

ImmigrationHelp's aim is to connect migrants to New Zealand partners and services.  Each partner is responsible for information and service provided and therefore is fully responsible for any and all loss, injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of a customer. 

In the first instance, a complaint or concern will need be considered as part of the partners complaint procedures.  This is your legal point of redress, however if you feel that your complaint has not been handled satisfactorily, please contact us about providing assistance. We are always happy to help make someones move that little bit easier.

 

 

 

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